FAQ Advisory

Check out our guests’ FAQs and our recommendations for various situations

Frequently asked questions

Here you will find answers to the most common questions. If you have any other questions, please do not hesitate to contact us.

You can place your order online from this website. This is the fastest way and with instant real-time confirmation.

No. If your plans change within 31 days before your stay, no cancellation fees will be charged.

Cancellation policy – from the price of the ordered services, in case of cancellation:

up to 30 days prior to arrival free of charge – 29-19 days prior to arrival = 15% of the total price – 18-8 days prior to arrival = 50% of the total price – 7-2 days prior to arrival 80% – 1-0 days prior to arrival or no-show = 100% of the total price – in case of early departure 100% of the remaining price will be charged

Just a few clicks and the voucher is yours! Online order here:

You can also contact us by email: info@hotel-maxim.cz

When completing your order, please enter the code or voucher/coupon number in the notes.

Yes, the hotel has its own parking spaces. We recommend booking these well in advance, due to their limited number. Upon arrival at the site, very likely we will no longer be able to offer them if they are occupied.

Gift vouchers

Yes. Below you will find the order button on this page. It’s safe, fast and easy. After payment, you will receive your gift voucher immediately.

The voucher is valid for 12 months from the date of issue.

Contact us via the contact form via the contact menu tab

Gift vouchers
will make you happy under the tree every time